Contact information
Contact Information — Veloura
Get in Touch
Have a question about your order, shipping, returns, or anything else? We're here to help.
- Email: support@veloura.store
- Response time: within 1–2 business days
When to Contact Us
- Order questions: include your order number for the fastest help
- Returns & refunds: see our Refund & Returns Policy, or email us directly
- Shipping questions: standard delivery takes 7–12 business days from shipment — if your order hasn't arrived within 15 business days, let us know
- Anything else: feedback, product questions, partnership inquiries — all welcome
Our Details
- Store name: Veloura
- Website: veloura.store
- Support email: support@veloura.store