Contact information

Contact Information — Veloura

Get in Touch

Have a question about your order, shipping, returns, or anything else? We're here to help.

  • Email: support@veloura.store
  • Response time: within 1–2 business days

When to Contact Us

  • Order questions: include your order number for the fastest help
  • Returns & refunds: see our Refund & Returns Policy, or email us directly
  • Shipping questions: standard delivery takes 7–12 business days from shipment — if your order hasn't arrived within 15 business days, let us know
  • Anything else: feedback, product questions, partnership inquiries — all welcome

Our Details

  • Store name: Veloura
  • Website: veloura.store
  • Support email: support@veloura.store